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3N Phuket Deevana Patong Resort & Spa (Flash Sale)

Phuket 3 nights
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At a Glance

From now until 30 October 2022, enjoy up to 40% discount for min. 2 nights stay at selected hotels. Book by 15 October 2022.
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Useful Tips Before Booking

  • If you are taking the Phi Phi Islands Tour, National Park fee @ THB 400 has to be paid directly.
  • For James Bond Island Tour, mandatory National Park Fee @ THB 400 per person has to be paid directly
  • Private Transfers doesn't imply that the Vehicle is on Disposal. The vehicle will only pick you and drop you at the attraction at specified timings. Maximum waiting time in private tours/transfers is 30 minutes from the time of pickup. If you are not found at the pickup point within time, it will be considered a No Show.
  • Seat in coach (SIC) transfers implies that transfers will be in a shared bus which will have other co-passengers. You are requested to be at the place of pick up / hotel lobby at least 5 minutes before pickup time. Sometime you may have to wait for a period of about 30-45 minutes depending upon traffic, location of the hotel on the route and picking up of other guests.
  • Maximum waiting time in shared (SIC) pickups is 5 minutes. The guide/driver will look for you in the lobby, concierge area or call the hotel room. If no answer is received from room, the guide/driver will leave after waiting for 5 minutes and it will be considered a No Show.
  • The pickup timings for shared (SIC) transfers are subject to change (prepone or postpone) based on your hotel location and the route of the pickup vehicle. Any change will be intimated by message on Telegram app.
  • If the stay is outside city area, there will be extra charges applicable for both private and shared transfers. These charges have to be paid directly before boarding the vehicle.
  • For any change in pickup timing of private tours/transfers, request has to be made at least 24 hours in advance in the Telegram app. Any request for last minute changes would not be considered.
  • At the time of check-in to your hotel, hotel may ask you to make an advance/security deposit (amount depends upon hotel policy). This amount is refunded at the time of check-out, minus the cost of any items taken from the mini-bar or other charges (like late check-out or any damages done to the accommodation).
  • Any ticket to attractions, museums, train, cable car, ferries, rides, safari, etc. are not included unless explicitly mentioned as an inclusion.
  • For queries regarding cancellations and refunds, please refer to our Cancellation Policy.
  • We reserve the right to issue a full refund in case we believe that we are unable to fulfil the services for any technical reasons.

Terms and Conditions

  • Airline seats and hotel rooms are subject to availability at the time of confirmation.
  • In case of unavailability in the listed hotels, arrangement for an alternate accommodation will be made in a hotel of similar standard.
  • There will be no refund for unused nights or early check-out (In case of Medical condition it completely depends on hotel policy).
  • Check-in and check-out times at hotels would be as per hotel policies. Early check-in or late check-out is subject to availability and may be chargeable by the hotel.
  • The price does not include expenses of personal nature, such as laundry, telephone calls, room service, alcoholic beverages, mini bar charges, tips, portage, camera fees etc.
  • We reserves the right to modify the itinerary at any point, due to reasons including but not limited to: Force Majeure events, strikes, fairs, festivals, weather conditions, traffic problems, overbooking of hotels / flights, cancellation / re-routing of flights, closure of / entry restrictions at a place of visit, etc. While we will do our best to make suitable alternate arrangements, we would not be held liable for any refunds/compensation claims arising out of this.
  • In case a flight gets cancelled, we will not be liable to provide any alternate flights within the same cost, any additional cost incurred for the same shall be borne by the traveler.
  • If your stay falls on special dates (like 24th December, 31st December, 14th February, etc.) when hotel organize gala dinner, then there may be mandatory Gala Dinner Charges additional that you need to pay at the hotel directly.
  • Country guidelines may change without notice, hence do check travel rules and your eligibility for travel on the regulatory website of the respective country/state, before booking your travel.

Our Scope of Services

  • We are holiday organizers only. We inspect and select the services to be provided to you. However, we do not own, operate or control any airline, shipping company, coach or coach company, hotel, transport, restaurant, kitchen caravan or any other facility or provider etc. that is engaged to provide you services during the course of your tour. Therefore, please carefully note that:
  • You will need to adhere to the conditions, rules and regulations of each service provider. For instance, you will need to check the baggage rules of the airline, you will need to check the hotel rules to check what the mealtimes are, at which you should make yourself available. The company is not responsible / liable for the consequences if you breach such rules and regulations.
  • If you cause any injury or damage affecting the service provider, then you may be liable to the service provider and if the service provider recovers any monies from us for such injury or damages, we shall separately charge you for the same.
  • We cannot be held responsible / liable for any delay, deficiency, injury, death, loss or damage etc. occasioned due to act or default of such service providers, their employees or agents.

Hotel Cancellation Policy

  • Hotel cancellation will be as per the hotel cancellation policy. If the hotels are non-refundable, you will not get any refund for hotels in the event of cancellation.
  • Any transfers or activities included in the trip will be non-refundable if cancelled within 7 days of the travel start date.

Amendment of Booking by Guest

  • If you wish to amend or change your booking, you have to communicate your request to us in writing to orders@goxperience.it. Such requests for change or amendment will be accepted subject to availability. Please note that the amended or changed booking will be regarded as a new booking. In case the amendment is carried out within the cancellation period, then a cancellation charge shall apply as if a cancellation was made on the date the request for amendment or change is made. Please note the cancellation charges will be as per the airline and hotel policies. We will not levy any separate cancellation charges for amendment purposes.
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